Enterprise CRM · EMR · ERP for aesthetic clinics
Aurora Clinic OS unifies leads, patients, appointments, EMR, hair & skin procedures, labs, packages, billing, inventory and a patient portal — across every branch — in an Apple-inspired interface your team will actually enjoy using.
What it is
Most clinics stitch together a CRM, an appointment book, a billing tool and a pile of spreadsheets. Aurora replaces all of it with a single, permission-aware system where a patient's whole story — marketing source, consultations, surgery, sessions, lab work, payments and photos — lives in one branch-scoped record.
Every record is scoped to a branch. Staff see only their branch; head office switches between branches or views them all.
A permission matrix of module × action drives 17 clinic personas — nobody sees more than their job needs.
Who did what, when and where — captured automatically across the whole system.
The end-to-end loop
Each stage flows into the next — a converted lead carries its history into the patient record, an arrived appointment becomes a consultation, a consultation spins up a procedure, and every billable moment lands on an invoice.
Everything inside
Twenty-five-plus modules across six domains — each one complete, with full records, detailed views, printable documents, role-based access and ready-to-explore demo data.
Capture, qualify and convert enquiries with a visual sales pipeline.
A single lifelong medical record per patient, auto-coded and branch-scoped.
Scheduling with a live waiting room and reminders.
Reach patients over SMS, WhatsApp and email from reusable templates.
Start a clinical record straight from the appointment.
The flagship vertical — assessment through operative record.
Dermatology assessments and multi-session treatment courses.
Order investigations and capture results with reference flags.
Sell prepaid treatment bundles and track them automatically.
Invoices with live totals and derived payment status.
Track clinic outgoings against categories, by month.
Stock control with an immutable movement ledger.
The numbers that run the business, at a glance.
Signals surfaced from live clinic data.
A private self-service space for every patient.
Securely connect Aurora to the other tools your clinic relies on.
One config-driven engine powers every lookup list.
The clinic's sellable and operational building blocks.
Reusable content for consistent patient communication.
Keep an eye on access and account activity.
Restore points, on demand, for Super Admins.
Environment & operational vitals for admins.
People & permissions
From the Super Admin who sees everything to the patient who sees only their own file — every persona maps to a curated permission set.
Built to last
Every letter, plan, report and receipt opens clean, branded and ready to print or save as PDF — inside a platform designed to feel effortless and stay dependable.
Sign in to your workspace, or explore the patient portal — everything above is live and seeded with demo data.